FAQ / Bangkok

The questions a Bangkok guest actually asks.

Short, honest answers about browsing, compliance, delivery, payment, and the WhatsApp handoff.

Answer / keep it clear

Can tourists order through DISPO?

Yes, but ordering remains gated behind the current Thailand medical access flow. DISPO explains eligibility, helps coordinate consult requests, and only unlocks order actions when the customer is approved.

Answer / keep it clear

Do I need a prescription before browsing?

No. The menu stays publicly browsable so guests can understand flavor, effect, and delivery options. Purchasing and account-bound perks unlock after sign-in and compliance.

Answer / keep it clear

How do payments work?

V1 is built around order requests with local settlement such as PromptPay, cash-on-delivery, or manual confirmation from staff. Full online card processing is deliberately out of MVP.

Answer / keep it clear

Can I deliver to a hotel or condo?

Yes. Delivery forms treat hotels and condos as first-class destinations, including guest name, room note, and lobby handoff instructions.