Your menu should keep working when the team is busy.
A Breaking Bad Budz style concierge for product questions, pickup policies, branch context, and qualified handoff — designed to sit on top of the systems you already use.
A useful first reply, not a chatbot wall.
Less repetition for staff. More clarity for guests.
Answers product, effect, format, price, and availability questions from the approved catalog.
Explains pickup, delivery, opening hours, and branch-specific handoff rules without making them up.
Captures what the guest wants, then routes uncertain or high-intent conversations to a real teammate.
Leaves staff a compact summary so the guest does not have to repeat the whole conversation.
The operator stack stays yours.
Items, variants, prices, stores, stock, receipts, and webhooks.
A familiar guest handoff with the context staff need.
Approval, exceptions, sensitive questions, and final judgement.
Guardrails are part of the product.
Connect, observe, then enable.
Start read-only. Approve the catalog and policy sources. Watch real conversations. Add staff handoff. Only then consider order or stock actions.